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Descartes Customer Success

Learn how Descartes customers overcame ecommerce operations challenges
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Why Brands Choose Descartes Ecommerce

We help businesses navigate ecommerce logistics challenges at every stage of growth.

Lower Operational Costs

Our solutions help companies save money, increase efficiency, and accomplish more work with fewer employees.

Team of Industry Experts

We are partners you can count on to help solve whatever ecommerce logistics problem comes your way.

Built for Every Stage of Growth

With over 40 supply chain solutions and a global partner network, we can solve every logistics problem at each stage of growth.

Integrated into Your Tech Stack

Our technology seamlessly connects to your existing accounting, ERP, and ecommerce platform of choice.

Global Logistics Network

We offer a growing marketplace of integrations that lets you access the carriers, 3PLs, and transportation providers you trust.

Constant Innovation

We invest heavily in product development and acquisitions to complement our solutions, fill gaps, and meet customer needs.

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Descartes Ecommerce Logistics Customer Stories Featuring Small to Mid-Sized Businesses

These Descartes ecommerce customer success stories describe how small to midsized ecommerce businesses leveraged Descartes solutions to overcome their unique business problems. Each case study provides a detailed description of the challenges, the steps the business took to overcome them, the technology used, and the results achieved.

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LOVALL | Peoplevox

How Descartes Peoplevox helped LOVALL scale operations by introducing barcode scanning, dynamic slotting, and routing to remove errors, speed up fulfillment, and support growth.

American Paper Optics

American Paper Optics reimagines peak season shipping to increase fulfillment speed around massive, event-based spikes in order volume. Learn how.

EventStable | Pacejet

How Descartes Pacejet helped EventStable reduce freight quoting time, eliminate manual data entry, and redirect savings to expand sales hiring using NetSuite integration.

CMP Corporation | Pacejet

How Descartes Pacejet helped CMP Corporation automate shipments and reduce labor by 6 hours daily with integrated ERP shipping, reducing costs and improving visibility.

Mercury Promotions and Fulfillment | Pacejet

How Descartes Pacejet helped Mercury reduce onboarding time to 1 hour, scale warehouse shipping, and decrease error rates through scan-pack and NetSuite integration.

Okuma Fishing | Pacejet

How Descartes Pacejet helped Okuma Fishing double shipping speed, boost September sales by 70%, and enable internal promotions using integrated NetSuite workflows.

Rhomar Industries | Pacejet

How Descartes Pacejet helped Rhomar Industries eliminate manual freight quoting, reduce shipping errors, and automate NetSuite shipping with multi-carrier rate shopping.

Whole Latte Love | Pacejet

How Descartes Pacejet helped Whole Latte Love improve shipping throughput by 30%, reduce complex order processing time by 50%, and scale to handle thousands of shipments daily.

Portacool | Pacejet

How Descartes Pacejet helped Portacool close monthly books in 2 days, reduce order processing time by up to 50%, and scale operations via EDI and Acumatica integration.

Power Curbers | Pacejet

How Descartes Pacejet helped Power Curbers achieve a 98% same-day ship rate, simplify export documentation, and support international growth using Sage X3 integration.

Premier 1 Supplies | Pacejet

How Descartes Pacejet helped Premier 1 Supplies triple fulfillment capacity, reduce shipment processing time, and automate ERP-integrated parcel and freight shipping with Acumatica.

Syntron Material Handling | Pacejet

How Descartes Pacejet helped Syntron Material Handling consolidate systems, automate parcel and LTL workflows, and enhance shipping speed and customer experience using Infor CSI.

The McGee Group | Pacejet

How Descartes Pacejet helped The McGee Group eliminate a 10–15-minute QC process, automate packing workflows, and save 5–7 minutes per order using their own custom-built Sage X3 connector.

Fort Garry Industries | Pacejet

How Descartes Pacejet helped Fort Garry Industries reduce shipment processing time by over 50%, eliminate manual errors, and improve carrier flexibility through the Contract Rates Module.

Tiger Companies | Pacejet

How Descartes Pacejet helped Tiger Companies automate compliance-heavy label generation, reduce chargebacks, and scale operations using Acumatica ERP integration.

Wind River Tobacco Company | Pacejet

How Descartes Pacejet helped Wind River Tobacco automate LTL shipping, eliminate manual errors, and scale nationwide distribution using Acumatica ERP integration.

Heritage Cutter | Pacejet

How Descartes Pacejet helped Heritage Cutter eliminate manual redundancies and achieve scalable, accurate shipping across multiple sites using Infor SyteLine ERP integration.

DIY Home Center | Pacejet

How Descartes Pacejet helped DIY Home Center consolidate systems and unify shipping workflows, enabling 20% savings in operations, labor, and fulfillment costs.

Barproducts.com | Pacejet

How Descartes Pacejet helped BarProducts.com eliminate 75% of shipping labor by consolidating carriers, automating shipping, and streamlining ERP integration.

alphabroder|Prime | Pacejet

How Descartes Pacejet helped Alphabroder|Prime continue shipping operations remotely during a staffing emergency by automating fulfillment and simplifying shipping.

AllCells | Pacejet

How Descartes Pacejet helped AllCells automate document generation and streamline shipping workflows, saving time and improving tracking accuracy for sensitive medical shipments.

Tiger Tail USA | Pacejet

How Descartes Pacejet helped Tiger Tail USA reduce order processing time by 75% and scale omnichannel fulfillment while supporting complex LTL and parcel workflows.

Chicago Music Exchange | Pacejet

How Descartes Pacejet helped Chicago Music Exchange automate shipping, reduce mis-ships by 82.5%, and cut onboarding time from months to days, saving $68K annually.

Intelligentsia | Pacejet

How Descartes Pacejet helped Intelligentsia consolidate systems, improve parcel workflows, and create scalable operations through NetSuite integration.

Koss | Pacejet

How Descartes Pacejet helped Koss reduce customer order errors, improve shipping label accuracy, and eliminate manual entry through NetSuite integration.

Regina Andrew | Pacejet

How Descartes Pacejet helped Regina Andrew double daily shipping volume, improve shipping accuracy, and reduce processing time by 80% using NetSuite integration.

Seal Shield | Pacejet

How Descartes Pacejet helped Seal Shield reduce shipping labor by 50%, streamline customs documentation, and enable international growth via NetSuite integration.

TrakMotive | Pacejet

How Descartes Pacejet helped TrakMotive reduce manual entry errors by 2% weekly, save $19K annually in retailer fees, and streamline shipping operations using native NetSuite integration.

Ursource | Pacejet

How Descartes Pacejet helped Ursource reduce shipping costs by $200,000 per year through regional parcel, LTL optimization, and NetSuite integration.

Home City | Superior Brands | Pacejet

How Descartes Pacejet helped Home City ship 3,000 orders per day, streamline onboarding, and support rapid expansion with NetSuite ERP and address validation.

Aver Active | Peoplevox

Aver Active scaled to multi-7 figure growth by eliminating fulfillment chaos with Descartes Peoplevox.

BraForMe | Peoplevox

How Descartes Peoplevox helped BraForMe scale lean operations with barcode-driven fulfillment, reducing manual labor, enabling real-time inventory visibility, and improving marketplace shipping per...

Bully Billows | Peoplevox

How Descartes Peoplevox helped BullyBillows eliminate picking errors, automate warehouse operations, and fulfill over 100 orders per hour with Shopify integration.

The Clothingsites Group | Peoplevox

How Descartes Peoplevox replaced a legacy platform at Clothingsites Group, boosting accuracy and order efficiency with Magento integration and handheld scanning.

DISSH | Peoplevox

How Descartes Peoplevox helped DISSH boost outbound fulfillment productivity by 45% and scale operations with barcode scanning, automation, and dynamic storage.

Fishing Tackle and Bait

How Descartes Peoplevox helped Fishing Tackle and Bait scale operations, eliminate overselling, and meet same-day shipping expectations after 250% growth.

Goodfair | Peoplevox

How Descartes Peoplevox helped Goodfair increase fulfillment by 700%, reduce backlog from 14,000 to 3,000, and improve order accuracy through automation and inventory visibility.

Gymshark | Peoplevox

Gymshark scaled its ecommerce fulfillment from 500 to 30,000 orders/day, clearing 90,000 orders during Black Friday week, using Descartes Peoplevox integrated with Shopify Plus.

Lorna Jane | Peoplevox

How Descartes Peoplevox helped Lorna Jane increase pick rates by 35%, streamline inbound processes, and improve visibility across global DCs.

Lounge Underwear | Peoplevox

How Descartes Peoplevox helped Lounge Underwear scale rapidly during peak periods, increase order volumes, and reduce human error by enabling fast onboarding and order accuracy.

Natural Baby Shower | Peoplevox

How Descartes Peoplevox helped Natural Baby Shower eliminate manual processes, improve inventory accuracy, and enable fast warehouse relocation.

Saint and Sofia | Peoplevox

How Descartes Peoplevox helped Saint and Sofia transition from a 3PL to in-house fulfillment, improving accuracy, visibility, and scalability.

Plaza Collection | Peoplevox

How Descartes Peoplevox helped Plaza Collection eliminate manual bottlenecks, improve accuracy, and enable cross-team visibility for faster, error-free omnichannel fulfillment.

Showpo | Peoplevox

How Descartes Peoplevox helped Showpo bring fulfillment in-house, resolve 3PL issues, and improve customer satisfaction.

State & Liberty | Peoplevox

How Descartes Peoplevox and ShipRush helped State & Liberty boost order accuracy, cut labor needs, and accelerate picking speed.

VRG GRL | Peoplevox

How Descartes Peoplevox helped VRG GRL reduce onboarding time, improve inventory tracking, and streamline shipping through barcode scanning and Starshipit integration.

Mr. Consistent | Peoplevox

How Descartes Peoplevox helped Mr Consistent scale D2C operations by eliminating paper processes, improving accuracy, and enabling faster fulfillment during peak seasons.

Live in the Warehouse with AYBL and Descartes Peoplevox

Rob Hollis, Warehouse Manager of British fashion brand AYBL takes us on a virtual tour inside the company's fulfillment center to spotlight key processes in action and see how Descartes Peoplevox h...

Home Controls | OzLink Shipping

As the premier national distributor of home automation systems, Home Controls depends on speedy, reliable shipping, integrated with Oracle NetSuite and carrier platforms, to create an exceptional, ...

Sigma Beauty | Peoplevox

How Descartes Peoplevox helped Sigma Beauty eliminate spreadsheets, introduce barcode scanning, and integrate with Magento 2 to scale order fulfillment.

Dahlgren Duck | OzLink Mobile Warehouse

"Descartes has helped us to increase order accuracy, cut fulfillment cycles, and improve warehouse performance while meeting the exacting standards of our clients.”

Blue Sky Distribution | OzLink Mobile Warehouse | ShipRush

Blue Sky Distribution struggled to keep pace with the rapidly rising volume of ecommerce orders until they discovered Descartes OzLink Mobile Warehouse for NetSuite.

Blue Bungalow | Peoplevox

How Descartes Peoplevox helped Blue Bungalow transition from manual processes to automated fulfillment, cut down errors, and scale quickly during growth spikes.

The Secret to Growing Meshki 500% in 3 years - Damien Park-Neilson

Welcome Damien, the latest addition to the 10x Club Hall of Fame. What an absolute legend! Damien tells us all about Aussie women's fashion brand Meshki.

Midwest Prototyping | OzLink Mobile Warehouse

"Despite astronomical growth and a 300% increase in monthly orders, Descartes ensures we meet customers’ expectations of getting orders right the first time."

Mister Zimi x Peoplevox Demo and Story Behind the Scenes

This video describes how the Australia fashion brand Mister Zimi came to implement the Peoplevox WMS system and how it has improved their e-commerce operations.

Megaware Keelguard | OzLink Mobile Warehouse

“The productivity gains we’ve realized from Descartes OzLink have enabled Megaware to have a massively record-breaking year — and we’re just continuing to grow."

SkateHut | Peoplevox

How Descartes Peoplevox helped SkateHut eliminate overselling, reduce mis-picks, and scale fulfillment capacity with same-day dispatch and real-time inventory.

BW Retail Solutions Video

“The throughput and the productivity were 4x the amount with the WMS solution.”–John White, Director of Warehouse Operations, BW Retail Solutions Founded in 2017 as a partnership between two long...

Slingshot Sports | OzLink Mobile Warehouse

Slingshot Sports streamlined fulfillment processes to support over 1,000 orders per month as a result of the Descartes OzLink for NetSuite implementation.

Game Room Guys | ShipRush

From a financial perspective, Descartes makes it significantly easier for Game Room Guys to find the best carrier rate and delivery option for each shipment.

The Tool Nut | OzLink Mobile Warehouse

As a rapidly-expanding online supplier of tools and equipment with a longstanding reputation for exemplary customer service, The Tool Nut implemented the combined solution of Descartes OzLink™ Mobi...

Inside a D2C Bedding Company Warehouse Operation | Descartes

The Sheet Society lead the way in Australia for bedding. They know when you spend that much time in something, you better make it special. Get an inside look.

The PipeKnife Company | ShipRush

The PipeKnife Company's net freight costs decreased by 33% using Descartes ShipRush, all while increasing order entry and processing speed by at least 100%.

Big Frog Supply | Peoplevox | ShipRush

How Descartes Peoplevox helped Big Frog Supply streamline warehouse operations, cut training costs, reduce mis-ships to below 1%, and recoup tens of thousands in avoidable expenses.

JOELLE Collection | Peoplevox | ShipRush

How Descartes Peoplevox helped JOELLE triple fulfillment capacity and synchronize inventory across systems using barcode scanning, automation, and Shopify integration.

Mountain Khakis | OzLink Shipping & Mobile Warehouse

"By integrating all the technology elements of our order fulfillment process, Descartes streamlines picking, packing, and shipping; a massive time savings for us.”

Blue Sky Distribution Video | OzLink Mobile Warehouse | ShipRush

Blue Sky Distribution provides over 3,500 products—food, beverage, tobacco, accessories, and convenience items—to wholesale and ecommerce customers. With the NetSuite ERP at the hub of its multicha...

Sailrite | OzLink Mobile Warehouse

Sailrite doubled its fulfillment speed, reduced customer support requirements, and grew by more than 250% by eliminating paper-based picking processes.

Building a Homemade Cocktail Business from Garage to Global

Get stuck into an awesome, inspirational convo between Anna Lee, COO of The Iconic, Kahrissa Bell, GM of Mr Consistent, and Descartes' APAC Sales Lead.

Maskworld | pixi

“The amount of savings compared to the old system is tremendous: 2x packing and shipping productivity and 3x receiving productivity, saving nearly $600K a year."

Race Winning Brands

This US-based manufacturer of automotive parts for racing and powersports faced international parcel shipping challenges. Race Winning Brands chose Descartes OzLink™ to connect systems, eliminate s...

Box Components | OzLink Mobile Warehouse

“Using the handheld scanners, we know the order is accurate once it arrives at the ship station. Everything gets shipped out correctly the first time."

Inside Lorna Jane's 35% Productivity Boost | Descartes

Lorna Jane's warehouse transformation gave this gymwear brand the productivity boost needed to launch the business into hypergrowth, fulfilling increased order volumes.

Incipio | OzLink Mobile Warehouse

“We see an enormous improvement in fulfillment efficiency—at least 80%. Mobile barcode scanning has dramatically improved our pick, pack, and ship productivity.”

Warehouse Transformation at Natural Baby Shower with Peoplevox

We had the opportunity to check out, and capture on film, the Natural Baby Shower operation in all its glory. Hear from Founder Clifton and warehouse manager...

"All of the KPIs our 3PL said we couldn't meet, we SMASHED them" - Waddy Trolley, feat Paul Waddy

CEO at The Horse, former Operations Director of Showpo, e-commerce king Paul Waddy joins the 10x Club Hall of Fame, and in doing so drops some absolute gems ...

USCutter | Peoplevox | ShipRush

USCutter Digitizes its business by optimizing the ecommerce fulfillment process with the help of Descartes Peoplevox. Learn about how going paperless increased productivity.

Amaroso Boutique | Peoplevox

Amaroso scaled from a living room-based operation to one of Australia’s top fashion labels with Descartes Peoplevox, saving over $200K in labor and boosting pick accuracy and speed through automation.

Unimart | Peoplevox

Unimart saw a 90% increase in revenue with 54% faster order fulfillment after implementing Descartes Peoplevox WMS to aid warehouse workers in order processing.

Mister Zimi | Peoplevox

How Descartes Peoplevox helped Mister Zimi eliminate inventory errors, accelerate order processing, and streamline fulfillment across ecommerce and retail with real-time visibility and control.