Uniting the People and Technology That Move The World

Turn Your Fleet Challenges into Market Opportunities

Discover how the right solutions can transform your fleet management challenges into new business opportunities and increased profitability. Join us in this journey towards success.

Why businesses choose Descartes

See how Descartes' solutions increase fleet productivity.

Enhanced Customer Service

Work better and smarter while delivering an exceptional customer experience.

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Digital Proof of Delivery

Improve service quality, increase productivity and ensure customer service with electronic proof of delivery.

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Increased Accuracy

Optimise deliveries with state-of-the-art mobile apps.

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Improve Sustainability

Turn sustainability from a challenge into an opportunity.

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Increased Revenue

Delivery options that fit your delivery personas are key to increasing revenue.

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Reduce Costs

Our solutions help companies optimise their resources, reduce their emissions and reduce their costs.

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7 Ways Hybrid Route Planning Enhances Fleet Operations

To survive and even thrive, fleet-based distribution networks are moving to hybrid route planning, a blend of dynamic and static routing. Learn more in this blog.

6 Key Capabilities for Maximizing Fleet Operations & Last Mile Delivery Performance

Last mile delivery technology helps companies implement strategies to improve performance, including competitive differentiation, customer experience, revenue growth, profitability, and cost reduct...

Best Practices for Optimizing Last Mile Delivery

Learn the top best practices for last mile delivery optimization and how to put them into practice in just 10 easy steps. Modernize your last mile delivery today.

Cost vs Speed: Buyers Are Price Conscious When It Comes to Delivery

A new report explores why online shopping has decelerated and what buyers care most about when it comes to delivery of their purchases.

5 Reasons Customers Love Real-time Order Tracking

The top five reasons real-time communication is important to customers, plus how to meet customer expectations without overhauling your tech stack.

Beyond Customer Experience: How Last Mile Tracking Benefits Drivers

Whenever a business involves moving goods or people, customers expect to see regular ETA updates and follow the driver’s arrival to their door. Keep reading to discover how final mile tracking c...

How to Enhance Field Service and Last Mile Delivery with Order Tracking

Order tracking is the cornerstone of an effective last mile customer engagement strategy. Repurposing order details and geolocation data can add value to your service and empower customers througho...

How Customer Engagement Fits into Your Customer Experience Strategy

Field service isn’t just about showing up and completing a job, just as last-mile delivery isn’t just about completing a delivery. It’s about providing a positive overall experience that starts wit...

The Top 5 Capabilities for Route Planning Solutions

If you're seeking route planning solution capabilities that have the power to enhance productivity, customer service, environmental impact, and even facilitate innovative business delivery models, ...

What is Appointment Management Software and What are the Benefits?

Learn how self-service appointment management contributes to increased first-time access, reduced call center traffic and improved customer satisfaction.

How Digital Self-service Improves Customer Satisfaction | Descartes

Many queries can be resolved using digital self service. By helping customers help themselves, your business stands to costs and improve customer satisfaction.

Route Planning Essentials: Buying & Implementation Strategies

Avoid surprises with Descartes' best practices for the successful purchase and implementation of a route planning solution for your logistics operation.

What Drives the Cost of Route Planning Software?

What drives the cost of route planning software? Get the 8 key factors that impact software pricing to help you go down the right path.

Top 10 Cybersecurity Considerations for Cloud-Based Fleet Routing and Mobile Software

10 key considerations for secure cloud-based fleet routing and mobile software. From encryption to compliance, Descartes outlines how to safeguard your data.

5 Tactics for Improving the Customer Experience

Use these tactics to improve last mile customer experience and see additional operational benefits.

5 Tips for Preventing Cancellations and the Effects of Missed Appointments

Here are five tactics to ensure that customers are present for their field service or delivery visit.

9 Essential Customer Notifications

Useful customer notifications for the last mile of delivery and field service.

7 Examples of Customer Engagement Strategies for Last-Mile Delivery

From offering real-time tracking to prompting feedback, here are the most useful customer communication tactics for the last mile.

Elevating Last Mile Customer Experience with Real-Time Communication

How real-time communication and timely engagement in elevating the last-mile delivery experience.

4 Communication Trends to Improve Customer Experience

Knowing these 4 customer communication trends can take your last-mile customer experience and employee satisfaction to the next level.

What to Look for in a Customer Feedback Platform

Here’s the key functionality to look for in a delivery or field service customer feedback platform.

How Customer Feedback Tools Can Improve Service Recovery

Discover how real-time customer feedback tools can transform service recovery, boost satisfaction, and streamline operations for delivery providers.

Beyond Innovation: The Crucial Role of Financial Health in Routing Solutions

Explore the financial landscapes of various route planning solution vendors and why financial structure and performance matter in a partner.

Reduce Wait Times for In-Store and Curbside Pickup | Descartes

Learn how inefficient pickups can prove costly, and discover tactics to streamline the process and increase customer loyalty.

7 Considerations for Successful Click and Collect Retail | Descartes

Here’s how your business and customers can get the most value out of the click and collect retail channel.

4 Steps to Optimize In-Store Pickup Customer Experience | Descartes

Customers want convenient, fast click and collect. Here are four ways to streamline the customer experience for in-store pickup.

What Service and Support Should You Expect from Your Route Planning Solution Vendor?

Modern route planning solutions empower fleet operators to cut costs, boost customer satisfaction, and drive revenue. Vendor support plays a pivotal role in success, with a "customer-for-life" appr...

Is It Time to Replace Your Routing and Mobile Solutions?

Are your routing and mobile solutions holding back your distribution business? Get a list of indicators from Descartes to help reveal the answer.

Customer Success: Halfords

Learn how Descartes is enabling Halfords to provide dynamic delivery pricing to enhance its customer experience and improve operating margins.

How Understanding Delivery Personas Will Change Your Home Delivery Top- and Bottom-Line Performance

Learn why it pays to understand the buying and delivery personas of your customers. Determine which combination is best for your business.

Descartes' Routing, Mobile & Telematics

Get an overview of our next-generation solutions, including integrated route planning, route execution, mobile applications, and vehicle telematics.

Telematics 101: What Can They Do?

See how your fleet can benefit from intelligent monitoring and predictive alerts with real-time telematics.

The 5 Key Components of a Digital Twin for Fleet Operations

A digital twin can help enhance your fleet operations. Get the top five must-haves from Descartes before you take the plunge.

Customer Success: John Lewis

Learn how game-changing technology has enabled John Lewis to exponentially upsell value-added services at the point of sale and increase revenue while at the same time significantly improving the c...

Customer Success: Iceland Post

In order to keep up with explosive growth in e-commerce, Iceland Post is shifting its primary focus from mail to parcel delivery and is managing delivery operations with Descartes' route planning s...

Transforming the Customer Experience in the Building Supply Industry

Kris Hignight, software support specialist with SRS Distribution, and Brad Bradley, enterprise account manager at Descartes, discuss advanced route planning and optimization.

Customer Success: STARK GROUP

STARK GROUP operates in a very competitive market. Discover how Descartes' cloud-based route planning solution is bringing more value to customers, as they know when to expect a delivery.

Driver Shortage? Use Route Optimization to Get the Most from Your Existing Drivers

Driver shortage has been a major and chronic issue impacting fleet operations for quite a while. Here's how to use route optimization to get the most out of the drivers you already have.

6 Ways Machine Learning Can Improve Fleet Performance

Learn the six ways machine learning technology can transform fleet performance. Modernize your route planning and dispatch systems today.

Customer Success: Ideal Supply

Ideal Supply describes how integrating Descartes’ cloud-based route planning solution has translated into higher standards of customer satisfaction by gaining visibility into same-day and overnight...

Descartes' Fleet Innovation Overview

Take a close look at how Descartes is leveraging advanced routing, mobile, and telematics solutions to make a difference for distribution organizations worldwide.

Robotic Process Automation Improves Last Mile Delivery Performance

Robotic process automation delivers superior route plans and can make every planner your best planner. Improve your last mile delivery performance today.

Customer Success: Brook Furniture Rental

Nathan Sanders, CEO of Brook Furniture Rental, discusses the company’s investment in Descartes’ routing technologies to transform distribution operations and significantly improve service standards...

AI-based Configuration: The Future of Optimized Last Mile Delivery

Establish why embracing an AI Configuration is the future for your last-mile deliveries and how AI tools can produce optimized routing scenarios faster than a human.

Customer Success: US LBM

US LBM is leveraging Descartes’ real-time route planning, scheduling, and mobile technology to build a mobile construction delivery solution to help contractors improve efficiency and better manage...

Descartes' Route Planning and Optimization

With Descartes routing solutions, you can create and execute plans that increase efficiency, provide greater visibility and streamline communications.

Customer Success: Great Lakes Wine and Spirits

By using Descartes' Mobile for Android, Great Lakes Wine and Spirits has improved the efficiency of its logistics operations and enhanced customer service. See the entire success story.

Electrifying Last Mile Delivery

WESCO Distribution is using Descartes' cloud-based Route Planner™ On-demand solution to help customers enhance delivery services and supply chain performance. Watch the full transformation story.

The Damage Delivery Failures Can Cause and Getting Them Back on Track

Descartes’ recent customer sentiment study found 72% of respondents had a delivery failure in the last three months. Learn what the findings mean for ecommerce.

Customer Success: US Foods

US Foods transitioned its nationwide foodservice distribution operations from paper-based practices to a mobile solution from Descartes. See the impact on their business.

Four key factors to consider when choosing a route optimisation software supplier

Numerous route optimisation options exist, each claiming to provide the best software. Learn about 4 important considerations while selecting the best software for your business.

Customer Success: WAXIE Sanitary Supply

By replacing manual processes, Descartes’ cloud-based dynamic route planning and mobile solution enabled WAXIE to improve delivery performance, reduce operational costs, and consistently meet custo...

Operational Benefits of Mobile Proof of Delivery

You can enhance the driver experience, as well as service quality and productivity, by digitizing delivery processes like mobile proof of delivery.